Privacy Policy
Last updated August 2026.
Who we are
Semsons Tech supplies machinery, tools and equipment to the diamond and jewellery industry. Our head office is at GW01, Bharat Diamond Bourse, BKC, Bandra East, Mumbai 400051, India. This policy covers the website semsonstech.com.
What we collect
When you submit an enquiry form, we collect:
- Your name, email address and phone number
- Optionally your company name, city and country
- Details of your requirement — product interest, production need, timeline and your message
- Technical information: the page you submitted from, referring website, any campaign parameters in the link you arrived through, your IP address and browser user agent
We collect the technical information to understand which pages generate genuine enquiries and to protect the form from automated abuse.
Why we use it
- To reply to your enquiry and provide a quotation
- To send you a confirmation email with your reference number
- To keep a record of the enquiry so any colleague who picks it up has the full context
- To prevent spam and abuse of our forms
We ask for your explicit consent before you submit the form, and we do not add you to marketing lists on the basis of an enquiry.
Who sees it
Your enquiry is stored in our own database and emailed to our sales team. We do not sell your information. We do not share it with third parties except where necessary to operate the website — our hosting provider stores the data, and our email provider transmits the messages.
How long we keep it
We retain enquiry records for as long as needed to serve you as a customer or prospective customer, and to meet our business record-keeping obligations. You can ask us to delete your record at any time.
Your rights
You can ask us for a copy of the information we hold about you, ask us to correct it, or ask us to delete it. Email [email protected] or call +91 98216 12340 and we will act on it.
Cookies
This website uses a session cookie so the enquiry form can show you an error or confirmation message after you submit it. If we add analytics or advertising tools in future, we will update this policy before doing so.
Changes
If we change this policy we will update the date at the top of this page.
Contact
Questions about this policy: [email protected] or +91 98216 12340.